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Filing a Claim

Follow these steps to submit your insurance claim:

  1. Gather Documentation

    • Medical bills
    • Receipts
    • Medical reports
    • Prescription details

  2. Submit Your Claim

    • Online through member portal
    • Via email
    • Through mobile app

  3. Track Your Claim

    • Check status online
    • Receive email updates
    • Contact support for questions

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Processing Timeline

  • Standard claims: 5-10 business days
  • Complex claims: 15-20 business days
  • Emergency claims: 24-48 hours