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Important Notice

Changes to your coverage may affect your premium and benefits. Please review the new plan details carefully before submitting your request.

Steps to Change Coverage

  1. Review Available Plans
    • Compare coverage options
    • Review benefit differences
    • Check premium changes
    • Understand waiting periods
  2. Prepare Required Information
    • Current policy details
    • Desired coverage level
    • Preferred effective date
    • Reason for change
  3. Submit Your Request Submit a support ticket through your portal to request coverage changes. Policy changes typically process within 2-3 business days if no additional underwriting is required. Complex changes may take up to 14 days to process.

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How to Submit

Frequently Asked Questions

You can typically change your coverage at your policy renewal date. Mid-term changes may be possible in certain circumstances, but may require additional underwriting.
Changes in coverage often result in premium adjustments. Upgrading your plan will likely increase your premium, while downgrading may decrease it. The exact change depends on the specific plans and your individual circumstances.
If you are upgrading your coverage, you may need to complete a new health questionnaire and labs if required by the provider. This helps the insurer assess any new risks associated with the increased coverage.
Processing times can vary, but it typically takes 5-10 business days to review and approve a coverage change request. If additional information is required, it may take longer.
In most cases, you can revert to your previous plan at your next renewal date. Mid-term reversions are less common and may be subject to underwriting. Please contact our support team for specific details related to your policy.
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