Complete guide to Allianz international insurance offerings, including expat health coverage, global network reach, policy features, and expert customer reviews
Allianz stands out in the international insurance market for their comprehensive global coverage and exceptionally strong financial backing. Their plans are particularly well-suited for expats, digital nomads, and international business travelers needing flexible, worldwide coverage with minimal exclusions.
While premiums are higher than some competitors (10-15% on average), the extensive direct billing network (150,000+ providers), reliable claims processing, and multilingual support justify the premium pricing for many clients. Their digital tools are among the best in the industry, with real-time claims tracking and virtual consultations available in most regions.
Extensive provider network with excellent global coverage
Allianz goes beyond traditional insurance coverage by offering comprehensive wellness tools designed for globally mobile individuals. These integrated services support both physical and mental wellbeing, providing peace of mind no matter where you are in the world.
Expat Assistance Programme (EAP)
Round-the-clock confidential support for challenges including stress, cultural adaptation, and mental health concerns. Professional counselors are available via phone, video, or in-person sessions, offering guidance in multiple languages to help expats navigate personal and professional obstacles abroad.
Second Medical Opinion
Access expert verification of diagnoses and treatment plans from world-renowned specialists. This service provides detailed assessment reports, treatment recommendations, and peace of mind during complex or serious medical situations, all coordinated through a dedicated case manager.
Telehealth Hub
Connect with qualified healthcare professionals from anywhere through video consultations, calls, or secure messaging. This service reduces unnecessary clinic visits, provides quick medical advice, and ensures continuity of care while traveling or living abroad.
Personal Oncology Case Manager
Dedicated support from an experienced healthcare professional throughout cancer treatment. This service includes treatment plan coordination, appointment scheduling, explanation of medical information, and emotional support during a challenging time.
Fitness Coaching App
Personalized health tracking and wellness guidance through an intuitive mobile application. Features include customized workout plans, nutrition advice, progress monitoring via an individualized Health Score, and motivational tools to maintain healthy habits while living internationally.
Symptom Checker
Interactive digital tool providing preliminary evaluation of health concerns. By answering targeted questions about symptoms, users receive evidence-based guidance on appropriate next steps, potential causes, and whether professional medical attention is recommended.
Travel Security Services
Comprehensive risk management resources for international travelers, including real-time security alerts, country risk assessments, and emergency assistance. These services help globally mobile individuals navigate unfamiliar environments safely and respond effectively to potential security threats.
Health Library
Extensive collection of evidence-based health resources including guides, videos, podcasts, webinars, and nutritional information. This regularly updated knowledge base helps expats make informed health decisions and manage common conditions while living abroad.
All these wellness tools are integrated into most Allianz international health plans, providing comprehensive support beyond traditional medical coverage. These services are specifically designed to address the unique challenges faced by expatriates and digital nomads.
Allianz offers truly global coverage across all continents. Their international health plans typically divide coverage into three zones:
Worldwide: Complete global coverage including the USA
Worldwide excluding USA: Global coverage excluding treatment in the United States
Regional: Coverage limited to specific geographic regions (Europe, Asia, etc.)
Each plan can be customized based on your travel patterns and destinations. Even with regional plans, emergency treatment is covered worldwide.
How does direct billing work with Allianz?
Allianz maintains direct billing arrangements with over 150,000 healthcare providers globally. When seeking treatment:
Locate an in-network provider through their mobile app or provider directory
Present your Allianz membership card at registration
The provider will verify your coverage electronically
Covered treatments will be billed directly to Allianz
You’ll only pay for any deductible, co-pay, or non-covered services
For planned hospitalizations, it’s recommended to contact Allianz 48 hours in advance for pre-authorization.
What are the waiting periods for Allianz plans?
Allianz imposes waiting periods for certain benefits:
General medical treatment: No waiting period for acute conditions
Pre-existing conditions: Generally 24 months (if covered)
Maternity care: 10-month waiting period
Dental treatment: 3-month waiting period for routine dental, 10 months for major procedures
Optical benefits: 3-month waiting period
Emergency treatment for accidents and new sudden illnesses is covered immediately after policy inception.
How are pre-existing conditions handled?
Allianz takes a nuanced approach to pre-existing conditions:
Standard underwriting: Most pre-existing conditions are excluded
Moratorium underwriting: Conditions are covered after 24 months without symptoms or treatment
Medical History Disregarded (MHD): Available for large group plans, covers pre-existing conditions
Some chronic conditions may be covered with a premium loading or specific limitations. Each application is assessed individually during medical underwriting.
When applying for Allianz coverage, consider selecting a higher deductible (1,000−2,500) to reduce monthly premiums by 15-25%. For most expats and nomads, this results in significant savings while still providing comprehensive protection against major medical events.