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Important Notice

Cancelling your coverage may affect your health protection. Please consider carefully before proceeding.

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Manager Contact Information

We highly suggest you contact our operations manager before cancelling your policy. If you are unhappy, or believe you found a better plan, we are independent brokers and most likely will be able to match the price, or help resolve any ongoing issues.

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Required Documentation

The insurance providers require a signed letter giving the reason for cancellation, and when you would like to cancel. You can submit this through your customer portal or contact our support team for assistance.

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How to Submit Your Cancellation

Submit Request

Submit your cancellation request through your portal

Speak to Manager

Discuss alternatives with our manager

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What You’ll Need to Provide

  • Reason for cancellation
  • Desired cancellation date
  • Signed cancellation letter
  • Policy number
  • Any relevant supporting documentation

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Processing Timeline

  • Standard processing: 5-10 business days
  • Rush requests may be available for special circumstances
  • You will receive email confirmation at each step

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Frequently Asked Questions